Cash register
Payment methods
Customers
Fidelity
Analytics
Products
Inventory
Accounting
Customer service
Restaurant tables
Orders
With Tilby, you can select the products from your customised list and generate the bill in a few taps! You can also apply discounts or surcharges, issue a receipt or invoice quickly and easily.
Tilby lets you issue receipts and invoices quickly and easily.
For Italy (and other European countries), Tilby sends the purchase information to the revenue agency in XML format, also for the purposes of the Italian receipt lottery.
For countries without taxation, you can use the template of your choice.
Send your customers copies of purchase receipts and electronic invoices automatically by email: you just need to save their email address the first time. They will be happy to store them digitally and share their experience on social media!
With Tilby cloud POS you can create and sell gift cards. Vouchers can be printed or sent via email to be available everywhere. For more details read here.
Apply fixed or percentage discounts to individual items or entire categories. Is it clearance sale time? Do you want to retain your customers with a promotion designed for them? The system lets you discount products as you wish.
Keep track of your customers’ requests! Tilby lets you quickly select standard versions or create custom variations.
Personalise your receipts. Add logos, descriptions, coupons or whatever your creativity suggests!
Do you want to be the ‘Fastest receipt in the West’, even with items off the price list? Store the price of a product and you will always have it at your fingertips!
Customise the VAT rate for each item in the price list.
Christmas is coming, along with lots of ‘wrong gifts’ and product changes. Print a copy of the receipt without showing the price, so you will be ready to handle even the most demanding customers.
It doesn’t matter how you do it, what matters is to receive the payment! Tilby accepts cash, credit cards and debit cards thanks to its integration with various payment systems. The cloud POS can also accept meal vouchers and the newest mobile payment methods. You can also connect Tilby to a PMS to charge customers to their room.
Split bills give you a headache? Tilby helps you split bills easily, automatically generating and printing out separate receipts for your customers. It also allows your customers to pay with mixed methods, for example, using cash and meal vouchers. Tilby is here to help you provide excellent customer service!
Create customised payment methods according to your needs – you can even receive payments in gold tokens!
Get paid with meal vouchers easily: select the option on the screen or scan the barcode. Your accounts will be updated in real-time and electronic invoicing will be super easy.
Bring your customers always with you! Collect their data and organise it in customer profiles that are easy to update.
You can easily collect your customers’ email addresses and mobile numbers and use them to send alerts and promotions with just a few taps, using integrated third-party services.
Do you have a shop in the city centre and another in a shopping centre? Do you need to share customer information across both shops? With Tilby you can synchronise and update your customer data in real-time. So, all relevant information (reward points, transactions) will be centralised.
Easily create your loyalty programme rules! Tilby can automatically or manually update your customers’ points balance at every purchase. You can also keep track of the gifts you give away and engage your customers with targeted discounts and promotions.
You can issue physical loyalty cards for your customers or send a virtual one to their smartphone. You can then use your tablet’s camera or a compatible barcode reader to scan them and feed them to Tilby. Do you want to reuse the card you have previously issued for a customer? As long as they have an EAN13 barcode, you’re good to go. Loyalty cards are not your cup of tea? With Tilby you easily look up a customer through their personal data (name, surname, tax code, etc.).
Create campaigns, give them a name, set a start and end date or choose to let it run continually. Do you want to set reward point rules? With Tilby you can customise your campaign to your liking in a breeze.
You can customise the rules for point collection in every aspect, for each purchase or Euro spent and for specific products.
You can check the fidelity points balance of your customers at any time by looking up their information or scanning their fidelity card with Tilby. Engage your customers: print their points balance at the bottom of the receipt and customise the texts to make them want to earn more points and win amazing prizes and discounts!
Keep track of all your sales, returns or discounts. You can view a daily, weekly or monthly report or select a custom period.
Trying to figure out if your customers like a product or offer? Tilby analyses sales and promotions for you. So you can understand at a glance if your proposals are successful.
We all talk about the weather! Tilby helps you understand if and how weather conditions may affect your sales.
A motivated employee is an efficient employee! Tilby monitors their performance, which products they sell more and the times in which they are most productive. Their talent is your talent!
With Tilby you can export sales data in the widespread CSV format, compatible with any spreadsheet program such as Excel.
What do your customers like to buy? Tilby automatically creates purchasing profiles and helps you understand how to best meet their needs with new products or services.
Create a catalogue of your products: link them to a category and a department, write a description, set the price, versions and additional details such as recommended products. Upload a great picture and that’s it!
Too many variables make you nervous? With Tilby it’s easy to create and customise variations of size and colour for clothes or ingredients and cooking times for food. You can also set different prices for each of them with a few taps.
If you rely on barcodes for your business, we’ve got you covered – with Tilby you can associate each product with a unique barcode. You can then scan them with your device’s camera or with a compatible reader to boost up your sales.
Do you need multiple price lists? With Tilby, you can create and manage up to five!
Your business has no limits! You can add as many products, categories and versions as you like!
It is possible to synchronise product data between multiple shops. Do you have a shop in Florence and one in Milan? If you add the information of a new product in the Florence shop, it will be reflected in the Milan shop in real-time!
Monitor your inventory in real-time from any device. You can activate stock management for all your products or specific items, adding or subtracting whole product units or portions of them (Tilby handles up 4 decimal digits), choosing the unit of measurement you prefer. So you can sell a T-shirt or 883 grams of bread with equal ease.
INVENTORY MOVEMENTS
You can also update your inventory manually, by searching products by name or scanning their barcodes. You can update your inventory fully or partially whenever you want. You can add preset stock descriptions or enter your personal notes. So you can keep track of purchases from suppliers, sales and other inventory movements, even after a long time.
Check the stock of a product or its variants by scanning the barcode. For instance, when you scan the barcode of a red size-M t-shirt, you can visualise the stock of that t-shirt and its variants of size and colour. For each product or raw material, you can also set a low stock alert. When the remaining units drop below this threshold, the product will be flagged on the display at the checkout, so you always know in advance when it’s time to restock.
Receive electronic invoices from your suppliers and, throughout the year, you can easily record inbound inventory movements and keep track of payments to suppliers. Automatically or manually save their personal information, and keep track of incoming orders or returns. You can also look up a specific transaction with a specific supplier.
You can also update your inventory according to the BOMs that correspond to your recipes. Table ten just ordered 3 Margherita pizzas? Automatically update the ingredients used for that dish in one step! You can also use the BOM to automatically update the stock of drinks or wines sold by the glass. With Tilby, you can easily and effectively manage semi-finished products and raw materials.
Returns and exchanges of merchandise at your fingertips! You can choose to refund your customer or offer an exchange.
Cool technology but what about the cash drawer? Still there! So you can always stay on top of incoming cash and expenses. Also, you can use Analytics when you close out the cash and visualise a breakout for each payment method.
Tilby lets you send login credentials to each employee free of charge via SMS or email. You can create accounts and customise system access credentials for each of your assistants. So you can decide what they can and cannot do and you can monitor their work at the same time.
Receive account payable invoices directly on Tilby, verify payments and link the documents with the goods in your warehouse or with your utilities. Everything is at your fingertips, wherever you are.
You can send electronic invoices and payments directly to your accountant or grant them access to the relevant information through the Tilby website. So your accounting will always be up-to- date, saving time and money!
Any issue? Tilby customer service is here to assist you at any time by phone and email with our in-house team of specialised professionals. You can call us 24/7, to report a problem or just to know how to make the most of the system and grow your business.
Our Support portal has all the answers you might need, including basic tutorials and advanced manuals.
Get notified via SMS and Email of the progress of the tickets you have opened with our customer service, so you keep everything under control.
Trying to sketch a map of your tables on a piece of paper? With Tilby, you can create a virtual map of your table layout: like in a video game, you can add tables and chairs, specifying their position, measures and capacity.
Get a visual representation of the guests sitting at each table, how long they have been there and whether coffee or dessert are being served at the end of the meal. The bill is updated in real-time.
You can move the content of one table to another, merge multiple tables into one or split it.
Tilby lets you manage different types of restaurants, such as the conventional one with orders taken by the waiters and fast-food restaurants where the ordering process starts from the cashier. You choose your business type, we’ll take care of the rest!
You can arrange the available dishes in a conveniently organised list, in just a few taps. You can also decide the order in which the courses are prepared and served, so your guests start eating at the same time and they don’t have to wait. You can also request the kitchen staff to have the next course ready to be served as soon as your guests finish eating a dish. On top of that, you can check the time a table has been first served, the name or number of the table, the assigned waiter and the number of seats.
Tap and hold on a product to get additional information such as its description, ingredients and allergens. You can also display previously uploaded images, so if your guests want to order a Pryanik, you can show them how it looks like.
You can customise the order of each dish in a few taps, based on the variants you have previously set. For example, you can remove or add ingredients, or change the doneness of a dish. The half-portion option lets you satisfy the palate of your younger guests in just a tap.
Sending orders to the kitchen or bar has never been easier! Install the printers, link the product categories and share the order. Tilby will then send a coffee order to the bar and a first course to the kitchen. If your guest is undecided and wants to change the order, you can only share and print out the new request.
Each waiter can request the bill for a table or you can print a draft bill with a single tap.
Takeaway and home delivery have never been easier! Stay on top of them with the integrated functions that also allow you to print the delivery address on the order and receipt.
